Reviews for Alberta Fire & Flood

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  Chas Denton-James

  September 28, 2025

  Can’t recommend them enough. We had an incident in our bathroom that caused some water to leak down into our basement. On a Sunday, Carol-Ann came out and walked us through what to do and recommend the next steps. She was kind, helpful and honest. Wouldn’t hesitate to reach out to them again.

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  Lawrence Shaw

  September 04, 2025

  We experienced major water damage to our home in late April. Our refrigerator water service line developed a leak that went unnoticed for two days. The steady dripping wasn’t evident on the main floor as it travelled under the hardwood flooring. We discovered the damage upon going into our basement rec room and found the drywall ceiling on the floor, with water dispersed throughout the carpeted floor. This was at 4pm on a Friday, I called AFF immediately, they arrived within an hour and commenced the cleanup. By 11:30 that night they had removed all the damaged drywall and carpet, installed drying equipment and removed affected hardwood that was now starting to warp. Once we had approval, AFF went to work, starting with a complete pack out of all our contents on the main room and basement. Everything was inventoried, carefully packed and taken to their climate controlled warehouse. From there things proceeded from tear out, completing drying and preparing the final estimate for the insurer. Once approved repairs were completed professionally and in a timely manner. Being a retired insurance adjuster, I have experienced these types of claims hundreds of times, this is the first for us on our own home. If you ever have any home damage and need a qualified restoration company, call AFF first before you call your insurance, some insurers use “preferred contractors “, these aren’t always the best choice, they’re working for your insurer not you! Lawrence Shaw Calgary Alberta

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  Elia Gindin

  September 02, 2025

  We experienced a flood in July, and after a quick Google search for help with water damage, Alberta Fire and Flood stood out right away. From the first conversation, they treated us with respect and never talked down to us—something we unfortunately experienced with other companies. They understood that we had limited knowledge about how to handle the situation, with or without an insurance claim, and patiently guided us through every step of drying and repairing our basement. Sjohn and everyone we worked with were kind, efficient, and quick to respond. Alberta Fire and Flood will definitely be our go-to if we ever need help like this again—though we’re hoping we won’t be dealing with another flood anytime soon.

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  Ed Mehrer

  June 13, 2025

  We had a great experience working with Matt and team at Alberta Fire & Flood after our upstairs laundry room flooded. The work began immediately, even as we were still working with our insurer. The communication and sequencing of work was excellent. And all the trades AFF works with did an outstanding job, they were friendly and left our house in great condition.

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  Mario Ab

  June 03, 2025

  Thank you to Fire and Flood for their outstanding service with our claim. Carol-Ann was incredible—professional, yet empathetic to our situation. Trevor from Kendall Adjusters was diligent and handled everything efficiently. The entire team worked together in collaboration and made it all happen seamlessly.